Privacy Policy

Last Updated: 1/21/2025

Induvia ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, online store, external API, and other services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account or profile, we may collect your name, email address, password, and any other information you choose to provide.
• Order Information: When you place an order, we collect your shipping address, billing address, phone number, and payment information.
• API Users: When you register for or use our external API, we collect credentials and usage data to authenticate and monitor access.
• Communications: If you contact us, we may collect the content of your messages, email address, and any additional information you choose to share.

1.2 Information We Collect Automatically

• Device and Usage Data: We collect information about your device, browser type, IP address, pages viewed, and the date and time of access.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our Services. For more information, see our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as payment processors, marketing platforms, or social media platforms, when you interact with our content or make a purchase through these services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services.
• Process and fulfill orders, including payment and delivery.
• Authenticate and manage access to our external API.
• Communicate with you about your account, orders, and updates.
• Personalize your experience and provide relevant content and offers.
• Monitor and analyze usage to improve performance and security.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors that help us provide our Services, such as payment processors, shipping providers, and analytics platforms.

3.2 Legal Obligations

We may disclose your information if required to do so by law or if we believe such disclosure is necessary to comply with legal processes, protect our rights, or prevent fraud.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices

• You can update or delete your account information by logging into your account.
• You can manage your cookie preferences through your browser settings.
• You can opt out of marketing emails by clicking the "unsubscribe" link in our emails.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

8. International Users

If you are accessing our Services from outside of the United States of America, please note that your information may be transferred to and processed in [Your Country/Region], where data protection laws may differ from those in your jurisdiction.

9. External Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: